Last updated: July 2026
🔒 Introduction
Welcome to AaVi Technos (“we,” “us,” “our,” or the “Platform”), accessible at [yourdomain.com]. We provide a vehicle emergency registration service that generates a unique QR code for each registered vehicle and connects helpers with emergency contacts through a masked, privacy-protecting calling system.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over it. By using our Platform, you agree to the practices described in this Policy. If you do not agree, please do not use our services.
This Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, along with its associated Rules, as applicable in India.
📋 Information We Collect
We collect the following categories of information when you register for our service:
Vehicle & Owner Information: Vehicle registration number, owner’s full name (optional), blood group, and critical medical notes or allergies you choose to provide.
Emergency Contact Information: The phone number of the person you designate as your emergency contact. This is the most sensitive piece of data we hold, and it is never displayed publicly in raw form — see “How We Protect Your Phone Number” below.
Account Information: Your WordPress account details (username, email address) if you register directly on our site, or basic contact details if a profile is created on your behalf by our support/admin team.
Payment Information: When you make a payment, our payment gateway partners (Razorpay, PayU India, or UPI applications such as Google Pay, PhonePe, Paytm, or BHIM) process your payment details directly. We do not store your card numbers, UPI PIN, or net-banking credentials on our servers at any time — these are handled entirely within the secure, PCI-DSS-compliant systems of our payment partners.
Technical & Usage Information: IP address, browser type, device information, and timestamps, collected automatically when you use our masked-calling feature — this is retained specifically for fraud prevention and security auditing purposes.
Cookies: Like most websites, we use cookies for essential site functionality and, where applicable, to serve relevant advertisements through Google AdSense (see “Advertising & Cookies” below).
🎯 How We Use Your Information
We use the information collected strictly for the following purposes:
- To create and maintain your vehicle emergency profile and generate your unique QR code.
- To operate our masked-calling feature, connecting a helper who scans your QR code with your designated emergency contact, without either party seeing the other’s real phone number.
- To process payments for one-time registration or annual subscription fees through our payment gateway partners.
- To send you service-related communications, such as payment confirmations, renewal reminders, or account notices.
- To investigate and prevent misuse, fraud, or abuse of our masked-calling feature.
- To comply with applicable Indian laws, regulations, or valid requests from law enforcement authorities.
We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.
📞 How We Protect Your Emergency Contact’s Phone Number
Your emergency contact’s real phone number is stored in an encrypted, access-restricted database table. It is:
- ✅ Never displayed in any public-facing HTML, script, or QR code content.
- ✅ Only ever used internally to route a masked call through our licensed telecom infrastructure partner (Twilio and/or Exotel).
- ✅ Never visible to the helper who scans your QR code — they only see a masked, temporary connection number provided by our telecom partner.
☎️ Telecom & Call Routing Disclosures
Our masked-calling feature is powered by third-party licensed telecommunications infrastructure providers, including Twilio Inc. and/or Exotel Techcom Pvt. Ltd. When a helper initiates a call through our Platform:
- A bridged call is placed connecting the helper and your emergency contact through the telecom provider’s masking number.
- Basic call metadata (the phone numbers involved, call duration, and timestamp) is logged by our Platform for security, fraud investigation, and dispute-resolution purposes, and may also be retained by our telecom infrastructure partner in accordance with their own privacy policies and applicable telecom regulations.
- We do not record or store the audio content of any call placed through this feature.
- International or cross-border call routing may be used depending on our telecom provider’s infrastructure; this does not affect the confidentiality protections described above.
💳 Payment Gateway Data Sharing
To process your payment, necessary transactional details (amount, order reference, your contact information) are shared with our payment gateway partners — Razorpay Software Pvt. Ltd., PayU Payments Pvt. Ltd., and/or UPI applications you choose to use. These partners are independently regulated payment aggregators licensed by the Reserve Bank of India (RBI), and process your data under their own respective privacy policies, which we encourage you to review.
📢 Advertising & Cookies (Google AdSense)
Our website may display advertisements served by Google AdSense, a service provided by Google LLC. Google, as a third-party vendor, uses cookies (including the DoubleClick DART cookie) to serve ads based on your prior visits to this and other websites.
- You may opt out of personalized advertising by visiting Google’s Ads Settings page.
- You may also opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites on the internet.
We do not have access to or control over the cookies placed by Google or other third-party advertisers.
🔐 Data Security
We implement reasonable security practices and procedures, including encryption of sensitive data fields, access-restricted database tables, HTTPS encryption for all data in transit, and nonce/CSRF-protected forms, in line with the standards prescribed under the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
🗑️ Data Retention & Deletion
We retain your personal data for as long as your account/profile remains active, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your profile and associated data at any time by contacting us (see Contact Us page) — we will action such requests within a reasonable timeframe, subject to any data we are legally required to retain.
👤 Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention requirements.
- Withdraw consent for processing at any time (which may result in deactivation of your emergency profile).
- Lodge a grievance with our Grievance Officer (see below) or, where applicable, the Data Protection Board of India.
🧑💼 Grievance Officer
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address any concerns regarding this Privacy Policy or your personal data:
Name: Mohan VV Email: mail@altty.com Address: 150/2RT, Vijayanagar Colony, Masab Tank, Hyderabad, TG – 500057
We will endeavor to address grievances within the timelines prescribed under applicable law.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page will indicate when changes were last made. Continued use of our Platform after changes are posted constitutes your acceptance of the revised Policy.
📧 Contact Us
If you have questions about this Privacy Policy, please reach out via our Contact Us page.